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Please click on the C that fits what you would like to share with us.


If you would like to share something about your experience of care or a service

If you are concerned about your treatment or care

If you would like to   say thank you to someone or a team

If you are unhappy or dissatisfied with a service or your care and want to make a formal complaint

Although we cannot provide medical advice, we can direct you to the right place for your question.

You don’t always need to tell us your name or details. Any personal information you do share with us will be kept in line with Data protection legislation, for more information see DCHS’ notice here for help on accessing our content and forms.

If you need any help with giving your feedback, please ask the person providing your care or contact us at the Patient Experience Team (see contact details below) we will be happy to help you. You can also view our web accessibility page.

If you would like to tell us about your most recent appointment or experience of any of our services you can do this by clicking on the link below -

Patient feedback form



Stay Safe leaflet

Welcome to your hospital leaflet

4 C's Leaflet

(to tell us a compliment, make a comment, tell us a concern or make a complaint you can use this leaflet)

We are committed to providing you the best quality care, treatment and experience. Please read our Caring Always Promises. If you are a Carer who would like support or information please call Derbyshire Carers Association on 01773 833833, Creative Carers on 01332 227711 or visit

How to contact the team

  01773 525119
Patient Experience Team
Alfreton Primary Care Centre
Church Street
DE55 7AH

Last Updated

This content was last updated on 10th March 2021.

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